Shared mailboxes will be migrated to Gmail at the same time as individual email accounts when  the new Google email service is rolled out to the whole University.

A survey will be sent on 15 & 16 January to shared mailbox accounts that haven’t already been surveyed as part of the pilot migrations.   The purpose of the survey is to check if:

  • they are still in use and
  • that the intended Google equivalent (a delegated account)  is suitable

If you manage a shared mailbox please make sure you complete the survey (one survey per mailbox).

As there is a financial cost associated with each Google delegated account, we are keen to avoid migrating mailboxes that are no longer in use. Therefore, any mailbox we do not receive a survey response for will be deleted.

Full instructions and login details can be found in your shared mailbox’ inbox.  The email has been sent by new-email@bristol.ac.uk.

More information about the new delegated accounts service can be found at: www.bris.ac.uk/new-email/shared-mailboxes/

If you have any queries about this please contact the new Email team on new-email@bristol.ac.uk